From pandemic to planning: how can heritage organisations adapt to digital?

From pandemic to planning: how can heritage organisations adapt to digital?

This interactive, in-person workshop is part of The National Lottery Heritage Fund’s Digital Skills for Heritage initiative designed to drive up digital capabilities across the UK’s heritage sector. It will focus on the current and potential use of digital from audience engagement to infrastructure needs by putting heritage staff, volunteers and trustees at the heart of the solution.

Who is this event for? 

The free event is open to staff members, trustees and volunteers across the Northern Ireland heritage sector. Up to five people are welcome from each organisation.


Led by Dr Tabetha Newman, Timmus Research Limited and Delphine Jasmin Belisle, Heritage Alliance the session will be informed by insights from the Digital Skills and Attitudes Report (DASH) published in January 2022 by The National Lottery Heritage Fund. The report provides a snapshot of a unique moment in time, as the heritage sector continues to move online, not only to deal with the effects of the pandemic but also widen and deepen relationships with people and communities.

The event will consider:

  • What are your aims for the next three years?
  •  Can using digital technologies support these?

Hear how others in heritage are using digital to support their needs, and learn about the free resources available to support you now and in the future.

Participate in an honest discussion about opportunities, limitations, issues and solutions with your colleagues from across Northern Ireland.

Plus take part in the informal networking we’ve all missed!


Wednesday 23 March from 12:30pm to 4pm.

A light lunch and refreshments will be provided, please let us know of any special dietary needs when booking.


The Mount Conference Centre, 2 Woodstock Link, Belfast, BT6 8DD. On-site parking is available and the venue is close to public transport links.

Accessibility requirements?

Let us know if you have any accessibility requirements so that we may make reasonable adjustments.

If you have any questions about how we process your personal data please contact The National Lottery Heritage Fund’s Data Protection Officer, Oliver Dunn at

Previous participant in the DASH survey?

For anyone who used DASH in 2021, the Heritage Alliance will be in touch separately to invite you to an additional morning session (with cake and coffee!) that provides DASH users with the opportunity to discuss ways to use their DASH data.

Please sign up for this free event and circulate throughout your organisation.


Should you have any questions in advance of the event please contact Margaret Henry, Head Of Engagement, The National Lottery Heritage Fund on

About us

The National Lottery Heritage Fund is the largest dedicated grant funder of the UK’s heritage. Since 1994, we’ve awarded over £8billion to more than 44,000 projects across the UK. Digital Skills for Heritage is a National Lottery Heritage Fund initiative designed to drive up digital capabilities across the UK’s heritage sector. It offers guidance, resources and opportunities to develop digital skills. Find out more.

Timmus Ltd study people in digital spaces and help organisations to better understand their customers and staff. They design digital evaluation services and the architecture for self-assessment tools, mapping to policy requirements and empowering end users. They use techniques such as online survey design and analysis, remote interviewing, literature reviews, qualitative analysis and statistical univariate and multivariate analysis.

The Heritage Alliance was established in 2002 and is a membership body, which represents the independent heritage movement in England. As such, it has a unique role, promoting the sector in all its diversity.

More information and to book your place here.